Writing Customer Service Emails Course in China

About This Writing Customer Service Emails Training Course in China

Writing Customer Service Emails Course in China

Customer service interactions range from direct contact to calls and to written exchanges. In emails, the content usually contains instructions that would help the customers with their problem. It is important to write in a clear and straightforward manner that will not cause confusion and that should answer all the customer’s queries.

Who Should Attend This Writing Customer Service Emails Course in China Workshop

This Writing Customer Service Emails Course in China workshop is ideal for anyone who would like to gain a strong grasp and improve their Writing Customer Service Emails.

  • All Staff Within An Organisation

  • Managers

  • Team Leaders

  • Executives

  • Assistants

  • Officers

  • Secretaries

Group Size For This Writing Customer Service Emails Training Program in China

The ideal group size for this Writing Customer Service Emails course in China is:

  • Minimum: 5 Participants

  • Maximum: 15 Participants

Course Duration For This Writing Customer Service Emails Skills Course in China

The duration of this Writing Customer in China Service Emails workshop is 2 full days. Knowles Training Institute China will also be able to contextualised this workshop according to different durations; 3 full days, 1 day, half day, 90 minutes and 60 minutes.

  • 2 Full Days

  • 9 a.m to 5 p.m

Writing Customer Service Emails Course in China Objectives

Below is the list of course objectives of our Writing Customer Service Emails course in China

  • Understand how to use email to build a positive relationship with customers
  • The top 5 customer email templates
  • Maintaining formality
  • Keeping the subject field relevant
  • Keeping your email clear and brief
  • Using plain, simple and polite language
  • Proofreading your email
  • 6 things to never do when writing emails to customers

Writing Customer Service Emails Course in in China Value Added Materials

Each participant will receive the following materials for the Writing Customer Service Emails course in China

Writing Customer Service Emails Course in China Learner’s Guide

Writing Customer Service Emails Course in China Handouts

Writing Customer Service Emails Course in China PPT Slides Used During Course

Writing Customer Service Emails Course in China Certification

Each course participant will receive a certification of training completion

Writing Customer Service Emails Course in China Fees

There are 3 pricing options available for this Writing Customer Service Emails training course in China. Course participants not in China may choose to sign up for our online Writing Customer Service Emails training course in China.

Upcoming Writing Customer Service Emails Training Course in China Schedule

Contact us for the latest Writing Customer Service Emails course in China schedules:

Email: [email protected]

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      • Post Training Support: A vast majority of training does not have any effect beyond 120 days. To work, training has to have a strong pre- and post-training component. Post-training reinforcement helps individuals to recall the understanding and ask questions.

      • Blended Learning: Learning does not occur in the classroom. Virtually everybody prefers distinct ways of learning. Successful learning should have a multi-channel, multi-modal strategy.

      • We Understand The Industry: We’ve got a profound comprehension of the business, business design, challenges, strategy and the that our participants are in and have designed the courseware to cater to their professional needs.
      • Course Content: Knowles Training Institute’s material is relevant, of high quality and provide specific learning results. Participants will leave the training course feeling as they have gained a strong understanding and will also be in a position to execute what they have learned sensibly.
      • Course Development — The workshop modules follow a systematic and logical arrangement. This structure helps to ensure that the course material allows the facilitators to deliver the course in a logical arrangement. Consider the subjects as building bricks into learning, our facilitators slowly build towards a comprehensive picture of this entire topic.

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